Seattle's Office of Housing works to build strong, healthy communities and increase opportunities for people of all income levels to live in our city. Our initiatives help stimulate housing development, allowing families to thrive and neighborhoods to provide a full range of housing choices and opportunities.
We are looking for an Incentive Program Support Specialist to help administer the department's incentive programs, including the Multi-Family Tax Exemption (MFTE), Mandatory Housing Affordability (MHA) and Incentive Zoning (IZ) programs. Reporting to the Planning & Programs Manager, you will be responsible for providing timely and positive customer service, high data integrity, and implementation of efficient systems.
Here's more about what you'll be doing:
You will be successful in this role if you possess the below experience, skills, and abilities:
- Answering developer questions about the MFTE program via both phone and email. These questions may be in regard to policies, land use code requirements, and/or administrative processes
- Reviewing MFTE applications for completeness and following up with developers if additional information is needed
- Preparing legal documents, such as program agreements, and routing documents for appropriate signatures
- Preparing and sending other communications to developers, such as payment receipt confirmation
- Entering extensive project data into a tracking spreadsheet
- Monitoring Mandatory Housing Affordability projects in the City's permitting database and entering information into system to ensure projects move through the appropriate milestones in a timely fashion
- Organizing electronic and hard files
- Maintaining online list of all incentive projects and updating at least quarterly
- Updating and maintaining contact list for community organizations participating in affirmative marketing
- Scheduling final inspections
- Maintaining complete and accurate project files
- Actively participating in multidisciplinary Office of Housing and Citywide teams in support of special projects and the City's Race and Social Justice Initiative
- Other related duties as required
Skills & Abilities
- Experience in affordable housing, policy, urban planning, real estate development, or a related field
- Experience entering information into Excel and other database systems and producing simple reports
- Strong written and oral communication skills
- Extremely strong attention to detail
- Comfort with communicating over the phone with a high level of confidence and professionalism
- Maintaining a professional and polite tone under challenging circumstances
- Communicating clearly, directly, firmly, and with confidence
In addition to the qualities mentioned above, you will need to possess the below required qualifications (or a combination of education and/or experience and/or training which provides an equivalent background required to perform the work of the class):
- Two years of progressively responsible experience in planning, real estate, research, architecture, program management, affordable housing, community redevelopment, or a related field
- Bachelor's Degree in business or public administration, urban planning, architecture, or a related field
- Three years of progressively responsible experience in planning, real estate, research, architecture, program management, affordable housing, community redevelopment, or a related field
- Associate Degree in business or public administration, urban planning, architecture, or a related field
- Four years of progressively responsible experience in planning, real estate, research, architecture, program management, affordable housing, community redevelopment, or a related field
This position is classified as a Community Development Specialist and requires a strong commitment to customer service and a demonstrated ability to work effectively with individuals from diverse communities and cultures.
To be considered for this position, you must submit your complete application, attaching both a resume and cover letter, at https://www.governmentjobs.com/careers/seattle no later than 4:00 PM Pacific Time on Tuesday, February 25, 2020.
This position is open to all candidates that meet the minimum qualifications. The Office of Housing values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The Office of Housing encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences. If you have questions, please contact Lindsey King at Lindsey.King@seattle.gov.