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Chief of Staff

Nov 8, 2021
seattle city
City of Seattle
For more information please see:

Position Description

The City of Seattle believes in the diversity of our people, ideas, and experiences and is committed to building an inclusive culture that is representative of the communities we serve. Within the City, the Seattle Human Resources (SHR) provides services for the City of Seattle's diverse workforce, using our expertise to define and direct strategic Citywide human resource policies and practices. We constantly pursue excellence to best meet the needs of our clients and ensure we are taking care of the City's greatest asset: its people. We center racial equity and inclusion of staff in decision-making, and we are looking for a Chief of Staff who shares these goals of shared power and inclusion.
In this role, you will serve as the right hand to the department's director and lead department culture and performance initiatives. Your work will be critical in fostering an environment where the department can continue to pursue the vision of being the premier HR consultation organization in the region. You will provide strategic leadership to all administrative, financial, and operational activities for the department, as well as provide oversight and guidance for critical leadership support to other departments as necessary. You will lead several teams while managing the operations budget for the department. Finally, you will act as a trusted advisor to the department director and develop and drive major goals, objectives, and key results to support broad functional objectives, both within SHR and cross the City.    

Job Responsibilities

Here's more of what you'll be doing:
This position will provide you with an opportunity to act as a transformational leader, working with internal and cross-departmental teams to inspire and enact change in the pursuit of equity, empowerment, and a high-performing workforce. Some of your key priorities will include:

  • Leading Strategic Planning – Working with or leading cross-functional/cross-departmental and citywide teams and senior executives on federated efforts, improving existing processes for maximum clarity and efficiency, and setting a tone for measuring performance effectively
  • Inspiring Service, Teamwork, and Accountability – Serving as a mentor for existing leaders as well as developing plans to cultivate future leaders. Providing guidance to several units and divisions, including Business Operations, Service Delivery, Talent Acquisition, Finance, and Communications
  • Developing a Culture of Continuous Improvement – Acting as an internal coach and consultant, identifying opportunities to remove process waste and scale automation and performance metrics across the organization
  • Ensuring Effective and Efficient Internal Operations – Developing, implementing, and serving as the custodian of SDHR Standard Operating Procedures
  • Responsibly and Thoughtfully Managing Departmental Budget – Overseeing the department's $20M budget, which includes staffing costs, consultant contracts, space allocation costs, office operations, and HR systems, among others



You will be most successful if you have demonstrated significant experience and expertise in policy development, organizational communications, and operations. A commitment to listening, creating space for diverse perspectives, and the pursuit of inclusive and just outcomes must be at the center of your professional practice. The ability to utilize your creativity and strategic thinking will also contribute to your success. Your strong problem-solving and interpersonal skills will be essential. Specifically, you'll be prepared to take on this role if you have:

Experience in:

  • Providing transformational leadership to a large team
  • Advancing diversity and inclusion goals
  • Counseling executives in navigating and implementing organizational change
  • Using Lean Six Sigma strategies to remove waste and reduce variation in processes
Substantial skills in:
  • Writing, public speaking, and presenting information to diverse groups of constituents
  • Identifying and managing highly sensitive matters, both internally and externally
  • Leading by example to motivate and inspire cross-functional teams to do their best work
  • Building respectful and collaborative relationships with people at all levels of an organization
The ability to:
  • Think critically, creatively, and strategically under the pressure of tight deadlines
  • Coach, counsel, and develop employees, including those of different racial, cultural, and demographic backgrounds
  • Provide direction to management in an environment of change and a willingness to make difficult and challenging decisions
  • Provide clear expectations and directions and foster creativity and problem-solving


Additional Information

This position is classified as an Executive 3 and is exempt from the Civil Service System. This position reports to the Director of Seattle Human Resources.
To be considered for this position, you must submit your complete application, attaching both a cover letter and a recent copy of your resume, to no later than 4:00pm Pacific Time on Tuesday, November 16, 2021. This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. Seattle Human Resources encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences. If you have questions please contact Lindsey King at

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