AT YOUTHCARE:YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE:YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding.Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU).
ABOUT THE DEVELOPMENT TEAM:YouthCare’s Development Department provides young people and staff at YouthCare with the support and items young people need to get off the streets and prepare for life. The Development Department is responsible for fundraising, community engagement, external communications, public policy work, volunteer, and in-kind donation management, and much more!
POSITION SUMMARY:Under the supervision of the Community Resource Manager, the Community Resource Coordinator will oversee lead in-kind donation programming and volunteer engagement. This Coordinator will serve as a team player, steward community relationships, document history and context for relationships, and serve as a consistent, mission-focused ambassador for YouthCare.
Community Resource Team Member:
- Collaborate with YouthCare’s Community Resource Team and interns to achieve team goals.
- Participate in strategy and leadership of the Community Resource Team, community engagement, and fund development.
- Pursue professional development opportunities for self and others.
- Leverage volunteer and intern help.
- Serve as liaison to the community. Perform activities such as tabling, networking, and other community engagement activities.
- Learn and maintain expert knowledge of youth homelessness, Seattle/King County trends, and YouthCare programs.
- Field, respond to, and follow through with community inquiries in a prompt and positive manner.
Support Community Engagement Opportunities:
- Update and maintain Amazon Wishlist and other methods of communicating needs to the community – in alignment with the quarterly drives.
- Support the holiday drive gift drive and holiday meal procurement.
- Responsible for friendly customer service and intake of in-kind items. Ensure in-kind donations are sorted and respectfully organized for youth use. Work with Community Resource Team to continuously improve storage of in-kind donations.
- Coordinate pick up, donation, or disposal of donations that are unable to be utilized.
- Seek, post, and maintain volunteer recruitment websites and other methods of recruiting volunteers and in-kind donors.
- Ensure proper processes and paperwork related to volunteerism and partnerships. This includes processes related to waivers, background checks, vaccination status, training, and more.
- Support the re-engagement of meal volunteers and facilitate procurement of meal donations.
- Support volunteer projects.
- Support the maintenance and processes of VolunteerHub.
- Support distribution of gift cards and bus tickets.
- Pick up and drop off donated items as needed.
- Ensure in-kind receipts are completed and documented in Raiser’s Edge in a timely manner. Collaborate with Development team for gift acknowledgement processes.
- Ensure volunteer hours and onboarding steps are recorded in Raiser’s Edge.
- Ensure accurate donation entry in support of timely recognition and acknowledgement.
- Ensure gift cards and bus tickets are entered accurately in Caseworthy on a quarterly basis.
- Support reporting requirements of Community Resource Team.
Communicate Internally & Externally
- Ensure clear internal communications.
- Support staff who are utilizing volunteers and working with donors. Support programs on-site with volunteers or in-kind donors as needed.
- Rotate as in-office point person for internal staff and youth.
- Work together with the entire Development Department to support fundraising, events, campaigns, communications, advocacy, data management, and other development-related efforts.
- Performs other related duties as assigned.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients, and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
- Two or more years of administration, development, corporate relations, customer service, sales, event planning, or public relations experience (volunteer experience applies).
- Strong organization, prioritization, and the ability to meet deadlines, impeccable follow-through, and multi-task management.
- Ability to manage multiple projects while remaining focused on the experiences of donors and the needs of young people.
- Outstanding verbal and written communication skills.
- Strength in logistical planning, information management, and systems efficiency.
- Ability to work independently as well as within a team.
- Must be collaborative and solutions oriented.
- Ability to ask questions and clarify tasks and goals of projects.
- Ability to work effectively and maintain positive relationships with internal staff members and external constituents.
- Ability to effectively represent YouthCare positively in the community.
- Ability to remain flexible and problem solve independently; create innovative approaches to problems.
- Ability to set boundaries and navigate quick and unexpected changes successfully.
- Genuinely enjoys working with teams and is an energetic, self-described “people person.
- High School Diploma or GED.
- Experience and credentials must comply with program contractual requirements, including but not limited to theWashington State Department of Children, Youth, and Families(DCYF) background clearance process and must be at least 21 years of age.
- Bachelor’s degree in a related field OR equivalent experience
- Truly enjoys working with teams and is an energetic, self-described “people person.”
- Experience liaising with corporate leadership and/or management; knowledge of corporate culture and environment
- Experiences working with Raiser’s Edge or similar CRM system
- Knowledge of Fund Development principles including relationship development
CONDITIONS OF EMPLOYMENT:
- Must be able to provide I-9 supporting documentation for employment.
- Ability to provide a negative TB Test (results must be within one-year of hire date).
- Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
- Ability to obtain a current Food Handler’s Card
- Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
- Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
- Initiative, creativity, reliability, flexibility, thoroughness.
- Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
- High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
- Ability to coordinate overall program functioning.
- Ability to accurately maintain and produce files, records, logs, and reports.
- May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
- Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
- Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS:YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT:YouthCareis an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.People of Color and Members of the LGBTQ community are strongly encouraged to apply.